Cookie Policy

The Division's website ("the Site") collects customers' cookies, IP addresses, etc. for the purpose of providing better services to customers and statistical processing of browsing conditions. Although information such as cookies and IP addresses does not allow identification of a specific individual, it is protected as personal data under the EU General Data Protection Regulation ("GDPR"). This Cookie Policy ("this Policy") is intended to comply with the GDPR and the personal data covered by this Policy is limited to the personal data in the GDPR.

1. What Information Does the Company Collect?

The Company collects and uses the following information on our site.

1) Google Analytics
Tool provided by: Google Inc.
Google Analytics Terms of Service
Google Privacy Policy
Information collected through the tool: your use of the website (access, traffic, routing, etc.)

Tool provider:, Inc. Privacy Policy
Information collected through the tool: your use of the website (access, traffic, routing, etc.)

The Site and its pages may use so-called "cookies". The Company also allows our third party service providers to set cookies in relation to their services. A cookie is a small text file that is sent to your computer or other device and stored by your browser.

These cookies allow the Company to recognize your browser the next time you visit our website.

Server Log Files: The Company and its third party service providers will collect server log files (including the type and version of browser used, operating system used, referring URL, host name of the accessing computer or other device, server query time and IP address) on the Company's website.

2. Purpose of Use of Your Personal Data

The Company will use your personal data for the following purposes:

1)To improve the user experience and services on the Company's website

2)Analysis of the Company's website

3)Creating statistics on the use of the Company’s website or services

4)Conducting marketing on the Company's website

5)Other activities related to the above

3. Lawful Basis for Processing

We will only process your personal data where the law permits us to do so. In most cases, the Company will process your personal data on the basis of:

1)Cookies collected by Google Analytics and Pardot: Consent
The Company may process your personal data on the basis of your consent, which you provide to us.

2)Other personal data: legitimate interests
This means that the processing of your data is necessary for the legitimate interests pursued by the Company or a third party, and that your interests and fundamental rights do not override these interests.

4. How Does the Company Disclose Information to Third Parties?

The following third party providers may have access to the personal data collected by the Company

Google Analytics and Pardot will set and access cookies on your computer or other device to collect information about the number of visitors to the Company’s website, where visitors come from, and the pages they visit. The Company’s website uses Google Analytics and Pardot to help collect and analyze certain information that is used for analysis, auditing, research and reporting. The security and privacy policies of Google Analytics and Pardot are as follows:

Google Analytics Privacy Policy
Google Analytics Security Policy
Pardot Privacy Notice

5. How Long Does the Company Keep Your Personal Data?

The Company will store your personal data to the extent necessary for each of the specified purposes of use. Appropriate retention periods for personal data will be set for each purpose, taking into account the need to protect your data.

6. Cross-Border Transfer of Your Personal Data

Personal Data and other information collected by the Company and the Company’s third party providers may be transferred to and stored on the third party provider's computers and servers located outside of the country in which the third party provider is located. With respect to data transfers to the United States, Google Analytics and Pardot have put in place measures to ensure an adequate level of protection for your personal data when it is transferred to the United States.

7. Your Right to Control Your Personal Data

1)Right of access, correction, erasure and restriction
With respect to the processing of your personal data, you have the right to:

①Request that the Company access your personal data in accordance with Article 15 of the GDPR.

②Request that the Company correct your personal data in accordance with Article 16 of the GDPR.

③Request that the Company erase your personal data in accordance with Article 17 of the GDPR.

④Request that the Company restrict processing in accordance with Article 18 of the GDPR.

2)Right to Data Portability
Pursuant to Article 20 of the GDPR, you have the right to data portability if the processing of personal data concerning you is based on Article 6(1)(a) or (b) of the GDPR and if such processing is carried out by automated means.

3)Right to Object
Pursuant to Article 21(1) of the GDPR, you have the right to object, on grounds relating to your particular situation, to processing of personal data concerning you that is carried out under Article 6(1)(e) or (f) of the GDPR, including profiling.

Pursuant to Article 21(2) GDPR, you have the right to object to processing of personal data concerning you in connection with such marketing where the personal data is processed for direct marketing purposes. That processing includes profiling to the extent that it relates to direct marketing.

4)The Right to Withdraw Consent
If the processing is based on your consent (Article 6(1)(a) or Article 9(2)(a) of the GDPR), you have the right to withdraw your consent without affecting the legality of the processing based on your consent prior to its withdrawal.

5)Right to Appeal
You have the right to appeal to a supervisory authority pursuant to Article 57(1)(f) of the GDPR.

8. Changes to this Policy

The Company may change or modify this Policy from time to time and will post the updated Policy along with a statement of the effective date of the "last updated" revision. The Company encourages you to review this Policy on a regular basis. If the Company makes any material changes to this Policy, the Company may post a separate notice on the Site stating that the Policy has been updated.

9. Contacting the Company

If you have any questions about your rights under this Policy, or any other matter relating to the protection of your personal data, please contact the Company at the following address

For general inquiries
Address:Mechatronics Division, Sumitomo Heavy Industries, Ltd.
2-1-1 Osaki, Shinagawa-ku, Tokyo 141-6025, Japan

For requests and inquiries regarding your rights to control your personal data
Address: Mechatronics Division, Sumitomo Heavy Industries, Ltd.
2-1-1 Osaki, Shinagawa-ku, Tokyo 141-6025, Japan

10. Cancellation of consent setting for using cookies

You can withdraw your consent to use cookies and change your settings by clicking "I Disagree".